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My Ooma Phone Initial Setup Experience

I received my Ooma Hub/Scout phone system from Walmart today, and it is already up and running. Thanks for your comments, and here’s was my setup experience. It literally only took 10 minutes before I was both calling out and receiving calls on my new phone number. The best part is that I didn’t have to make any tech support calls to set it up!

  • In the box, there is the Ooma Hub, the Ooma Scout, and the usual AC adapters and ethernet/phone cables. Since we only have one telephone base with 3 handsets, I haven’t even opened the Scout yet (eBay?).
  • Next, you go to Ooma.com/activate and type in an 5-digit ID code from the bottom of the unit. Then you can either go ahead an pick a free phone number (check number availability) or port your existing number. Porting costs $40 or is free with a 1-year subscription to their Premium service ($120). You can just pick another number for now to test call quality, and then port later.
  • Next, you must set up the hardware. If you are like my households and have a cable/DSL modem connected to a router, then you simply place the Ooma Hub between the modem and the router like so:
  • After turning everything off and then on again, you wait for the indicator light on the Ooma to go from red to blue. If it’s blue, then it’s connected. You then connect your phone and listen for the distinctive dial tone. If you’ve already disconnected your POTS landline, you can plug the Ooma into any wall jack, and you can use your existing home wiring to connect additional phones.

That’s it, I was done! (Okay, setting up my free voicemail took another minute.) I like that they didn’t ask for credit card information, as I’m hoping to not pay anything ever again!

Made some long distance call and so far, so good. I’ll have to use it over the next few weeks to see how reliable it is and if it interferes with my broadband internet speed. If anything, I wish I bought this thing earlier.

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